The intelligent water filter
Coffee is 98% water. So water of the highest quality is essential to creating the best possible coffee experience. The CLARIS Smart from JURA revolutionises water filtration. For the first time, thanks to modern RFID (Radio-frequency Identification) technology, a coffee machine can continually communicate with the filter. It recognises whether a filter has been inserted and automatically activates the appropriate mode. It continually collects information about filter use and alerts the user when the filter capacity has been exhausted. This not only makes changing the filter easier than ever before, but also allows the CLARIS Smart to achieve optimum effectiveness.
Pure water for exquisite coffee
CLARIS Smart works according to the professional up-flow principle and always filters exactly the amount of water required for each preparation. This makes efficient use of the filter. Standing pre-filtered water is never left in the water tank, where it could quickly become unhygienic. As well as limescale, it filters out heavy metals and substances that impair smell and taste, such as chlorine. Minerals that are important for health are retained in the water. The result: pure water for perfect speciality coffees and optimum protection against limescale inside the coffee machine.
Automatic filter detection
To enable the filter and coffee machine to communicate, JURA uses modern RFID technology. Any machine fitted with the intelligent water system (I.W.S.®) recognises when a filter is inserted, automatically switches to filter mode and starts the rinsing process. When the filter capacity is nearly used up the machine prompts the user to change the filter. If the filter is not changed, the machine activates descaling mode. After a certain amount of use, the user is prompted to descale the machine. This can only be done when the filter is removed, so there is no more risk of user error resulting from misunderstandings.
Fits Models (CLARIS Smart was designed for the following machines with the intelligent water system (I.W.S.®):
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Returns
Our policy lasts 30 days. If 30 days have gone by since your purchase, unfortunately we can’t offer you a refund or exchange.
To be eligible for a return, your item must be unused and in the same condition that you received it. It must also be in the original, complete, and undamaged packaging.
Several types of goods are exempt from being returned. Perishable goods such as food, flowers, newspapers or magazines cannot be returned. We also do not accept products that are intimate or sanitary goods, hazardous materials, or flammable liquids or gases.
Additional non-returnable items:
Gift cards
Downloadable software products
Some health and personal care items
To complete your return, we require a receipt or proof of purchase.
Please do not send your purchase back to the manufacturer.
There are certain situations where only partial refunds are granted (if applicable)
Book with obvious signs of use
CD, DVD, VHS tape, software, video game, cassette tape, or vinyl record that has been opened
Any item not in its original condition, is damaged or missing parts for reasons not due to our error
Any item that is returned more than 30 days after delivery
Refunds (if applicable)
Once your return is received and inspected, we will send you an email to notify you that we have received your returned item. We will also notify you of the approval or rejection of your refund.
If you are approved, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within a certain amount of days.
Late or missing refunds (if applicable)
If you haven’t received a refund yet, first check your bank account again.
Then contact your credit card company, it may take some time before your refund is officially posted.
Next contact your bank. There is often some processing time before a refund is posted.
If you’ve done all of this and you still have not received your refund yet, please contact us at sales@cookculture.com.
Sale items (if applicable)
Only regular priced items may be refunded, unfortunately sale items cannot be refunded.
Exchanges (if applicable)
We only replace items if they are defective or damaged. If you need to exchange it for the same item, send us an email at sales@cookculture.com and send your item to: 377 Howe Street VANCOUVER British Columbia CA V6C 3N2.
Gifts
If the item was marked as a gift when purchased and shipped directly to you, you’ll receive a gift credit for the value of your return. Once the returned item is received, a gift certificate will be mailed to you.
If the item wasn’t marked as a gift when purchased, or the gift giver had the order shipped to themselves to give to you later, we will send a refund to the gift giver and he will find out about your return.
Shipping
To return your product, you should mail your product to: 377 Howe Street VANCOUVER British Columbia CA V6C 3N2
You will be responsible for paying for your own shipping costs for returning your item. Shipping costs are non-refundable. If you receive a refund, the cost of return shipping will be deducted from your refund.
Depending on where you live, the time it may take for your exchanged product to reach you, may vary.
If you are shipping an item over $75, you should consider using a trackable shipping service or purchasing shipping insurance. We don’t guarantee that we will receive your returned item.
