How much does it cost to ship?
We offer free expedited shipping within Canada on orders over $100* with Canada Post. Rates include picking, packing, and delivery to your door.
In Store Pick Up
In store pick up option is also available. Select your desired store location at checkout.
Orders in Canada Ship Free Over $100.00
Shipping fees are determined by the merchandise total of your order Pretax Total:
$0.00 to $99.99 = $14.00 Flat Rate
Over $100 and up Expedited Shipping = FREE
*Please note: Oversize and/or overweight items (for example: cookware sets or dinnerware sets) have a shipping surcharge of $30. You will be sent an invoice for the additional shipping cost after you have placed your order. There is no surcharge to pick up the order in-store.
Cook Culture will not be responsible for delivery delays due to unforeseen circumstances beyond our reasonable control, such as delays due to severe weather, natural disasters or strikes.
Shipping to the United States
US shipments may be subject to import duties , brokerage fees and local sales taxes that may be levied upon receipt of your order. These additional charges for customs clearance are the sole responsibility of the addressee; we have no control over these charges and cannot predict what they might be
|Order Value||Shipping and Handling|
|$0.00 - $99.99||$25.00|
|$100.00 - $199.99||$35.00|
|$200.00 - $349.99||$60.00|
|$350.00 - $699.99||$100.00|
|$700.00 - $999.99||$125.00|
*Please note: There will be a $40 surcharge for dinnerware and cookware sets. You will be sent an invoice for the additional shipping cost after you have placed your order.
*Please note: When ordering multiple cast iron ovens, the first oven will be assessed the regular shipping and handling fee, the following ovens will have a $20 surcharge each. You will be sent an invoice for the additional shipping cost after you have placed your order.
Gift Card Delivery
Our gift cards are shipped free of charge within Canada via Canada Post regular mail.
International Online Orders
We do not ship online orders outside of Canada & the United States.
Damage claims must be made within 3 days of receipt of delivery by emailing firstname.lastname@example.org. Goods must be returned in original packaging.
Please visit our Return Policy for common questions.